Dalia Pena
@daliapena
Dedicated retail sales associate with strong customer service skills.
What I'm looking for
I am a dedicated retail sales associate with over four years of experience in sales and customer service. My journey began at Macy's Backstage, where I honed my skills in cashiering and customer interactions. I then transitioned to Uniqlo USA, where I managed sales floor operations and inventory, ensuring a seamless shopping experience for customers.
My experience at Lincoln Center Restaurant with Compass Group further developed my customer service abilities as a runner, where I prioritized customer satisfaction in a fast-paced environment. I am passionate about providing exceptional service and thrive in team-oriented settings.
Experience
Work history, roles, and key accomplishments
Runner & Customer Service
Lincoln Center Restaurant Compass Group
Jan 2017 - Jul 2019 (2 years 6 months)
Provided efficient runner services, ensuring timely delivery of food and beverages. Delivered excellent customer service, addressing guest inquiries and ensuring satisfaction.
Salesfloor & Stock Room Associate
Uniqlo USA
Feb 2016 - Dec 2016 (10 months)
Managed sales floor operations, including merchandising and customer assistance. Organized and maintained stock room inventory, ensuring efficient product flow.
Sales Associate & Cashier
Macys Backstage
Oct 2015 - Oct 2015 (0 months)
Assisted customers with product selection and purchases, ensuring a positive shopping experience. Operated cash register, processed transactions, and handled money orders and credit card activations.
Education
Degrees, certifications, and relevant coursework
Marble Hill for International Studies
High School Diploma, International Studies
Activities and societies: Community Services, High School Daycare
Completed high school education with a focus on international studies. Participated in community service activities, including work at a high school daycare.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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