lawrence nifemi

I am an enthusiastic, detail-oriented customer support professional with hands-on experience assisting clients via email, chat, and phone. I focus on resolving inquiries efficiently while maintaining accurate records of interactions.

At Konga Online Shopping Ltd, I responded to customer inquiries, provided troubleshooting guidance, and ensured customers received clear, actionable solutions. I bring strong written and verbal communication, conflict resolution, and time-management skills.

I am available for remote, full-time work with flexible shifts and am proficient in Microsoft Office and Google Workspace. I am eager to contribute to a fast-paced support team and help improve customer satisfaction.