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lavie tran

@lavietran

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OPC Marketing Agent at WINNING WAYS USA who opens 65+ cold conversations and books 3–4 tours per shift.

United States

Message

At WINNING WAYS USA, I sell face to face at live events, opening cold conversations with attendees and qualifying them before booking tours. I open 65+ conversations and book 3–4 tours per shift, using objection handling in loud, high-distraction settings.

At BUCKLE, I sold apparel and accessories on commission, meeting per-shift sales expectations by building complete outfits around customers. I asked targeted questions, handled price and fit objections, and recommended add-on products suited to their needs.

At ADULT ENRICHMENT SUPPORT SERVICES, I coached adult clients toward independent living goals, developed individualized coaching plans, and created assessment tools to track progress. I also completed six certifications through MIKE BARRON'S CLOSER ACADEMY, including Phone Sales and Closer drilling and practical exams.

Experience

Work history, roles, and key accomplishments

Current

OPC Marketing Agent

Current

Winning Ways USA

Aug 2026 - Present (2 months)

Sells face to face at events and games, opening cold conversations with attendees, qualifying on the spot, and booking tours against a production standard. Handles objections in high-distraction environments with a single attempt per person.

Cold Outreach Lead Qualification Objection Handling Question Based Selling Consultative Selling Demo Scheduling

ILS Coach

Adult Enrichment Support Services

Mar 2025 - Aug 2026 (1 year 5 months)

Coached adult clients to achieve independent living goals, developing individualized coaching plans and facilitating workshops. Created and implemented assessment tools to track client progress.

Active Listening Coaching Workshop Facilitation Assessment Tools Client progress tracking

Seasonal Sales Associate

Buckle

Oct 2025 - Feb 2026 (4 months)

Sold apparel and accessories on commission floor, consistently meeting per-shift sales expectations by building complete outfits. Initiated conversations, identified needs through targeted questions, and addressed price and fit objections.

Commission Sales Needs Assessment Objection Handling Upselling Customer Rapport Building

Food Runner / Server

Urban Rolls

Aug 2023 - Feb 2026 (2 years 6 months)

Upsold premium menu items through personalized recommendations, increasing average check size. Earned strong tips by assessing each table's needs and tailoring service accordingly.

Upselling Customer Service Needs Assessment Personalized Recommendations

Education

Degrees, certifications, and relevant coursework

Sierra College

Associate of Science, Nutrition & Dietetics

Grade: 3.75 GPA

Activities and societies: Phi Theta Kappa honoree

Currently enrolled in an Associate of Science program in Nutrition & Dietetics with a 3.75 GPA and honored with Phi Theta Kappa.

Mike Barron's Closer Academy

Closer Theory Certification, Sales

Completed multiple certifications including Closer Theory, Master Closer Theory, Closer Drilling & Practical, Phone Sales Mastery Theory, and Phone Sales Drilling & Practical.