lavan taha
@lavantaha
Dedicated professional with expertise in customer service and mental health.
What I'm looking for
I am a dedicated professional with a diverse background in customer service, mental health, and youth support. My journey began as a Key Holder at Bath & Body Works, where I honed my leadership and customer service skills while overseeing store operations. Transitioning to a Mentor and Support Worker, I developed strong interpersonal abilities, providing tailored support to individuals with unique needs. My role as a Supervisor at Evolving Youth Care allowed me to manage a team, develop care plans, and ensure compliance with regulatory standards, further enhancing my leadership and organizational skills.
Most recently, I worked remotely for HiTec Automotive, where I managed client communications, appointment scheduling, and digital marketing efforts. This experience demonstrated my adaptability and proficiency in remote work environments. I am passionate about learning and growth, eager to take on challenging roles where I can leverage my skills and experiences to contribute to team success. With a proven ability to set and achieve goals, I am confident in my capacity to exceed expectations and foster positive relationships with clients and colleagues.
Experience
Work history, roles, and key accomplishments
Assistant
HiTec Automotive
Jan 2025 - Present (5 months)
Managed client inquiries, scheduled appointments, and processed online orders for detailing products. Assisted in creating and scheduling social media content, promoting services and engaging with the online community.
CYW - Supervisor
Evolving Youth Care
Nov 2023 - Mar 2025 (1 year 4 months)
Conducted comprehensive assessments to evaluate clients' strengths and needs, ensuring tailored treatment plans. Managed facility operations, including budgeting, scheduling, and ensuring adherence to regulatory requirements.
Support Worker/Mentor
Private Family Care
Nov 2022 - Aug 2023 (9 months)
Delivered compassionate care, therapy, and assistance to patients with mental health challenges and developmental disabilities. Monitored patients' physical and mental health, documenting changes to inform treatment plans.
ABA Therapist/Program Assistant
ABA Connections
Aug 2019 - Aug 2022 (3 years)
Collected baseline data and implemented approved behavioral programs using established techniques. Conducted behavioral therapy assessments and provided treatment in patients' homes.
Education
Degrees, certifications, and relevant coursework
Carleton University
Bachelor of Arts, Psychology
Completed a Bachelor of Arts with a major in Psychology and a minor in Neuroscience & Mental Health. Developed a strong understanding of psychological principles, mental health, and the nervous system.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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