Laury Ferrer

Supported NSW residential property transactions through to settlement, tracking critical deadlines and keeping clients, agents, and legal staff informed across time zones. Handled client and agent calls, shared inboxes, and maintained CRM records in PEXA and Smokeball.

Built the HR function from scratch and led HR operations for 150+ employees across multiple locations. Designed org charts, manpower plans, and training programs, and carried out organizational restructuring.

Contracts Administrator for a U.S. construction firm and Salesforce CRM manager for a U.S. realtor, plus support for clients in certification and IT. Coordinated contracts, schedules, and correspondence across time zones.

Handled recruitment, onboarding, payroll support, employee records, and labor-compliance documentation. Produced operational reports and improved coordination between departments.

Managed supplier contracts, supplier research, and executive documentation supporting export business with international partners.

Managed executive calendars, travel, correspondence, confidential records, and stakeholder communications.

Managed employee relations, labor compliance, grievance handling, and HR reporting across multiple facilities.

Bachelor of Arts in Mass Communication from Far Eastern University.

Certification as a Safety Officer under the BOSH SO1 program.

National Certificate II in Housekeeping from TESDA.

Certification in Basic Fire Fighting.

Certification in Real Estate Brokerage for Salespersons.