Estella Marisse Cortez

I've supported senior leaders at ANZ Manila Global Services Operations, Inc. through strategic HR operations, confidential employee matters, and cross-functional initiatives in an Australian business environment.

As an HR Advisor (Assistant Manager), I partnered with leaders on complex employee matters, coordinated work across HR, Payroll, Recruitment, Benefits, and Operations, and kept high-priority activities moving on schedule. I also mentored team members and contributed to process improvements that strengthened service delivery.

My work as a Learning & Performance Management subject matter expert included coordinating multi-stakeholder projects, preparing leadership reports and recommendations, managing performance review processes, and supporting employee development activities.

I've also coordinated end-to-end regional onboarding, managing schedules, documentation, system access, stakeholder communication, records, and compliance requirements. I bring 14+ years of experience helping leaders focus on business growth through organized, trusted operational support.