Lauren Correia
@laurencorreia
I build warm customer experiences, grow sales, and lead operations across retail, hospitality, and community.
South AfricaWhat I'm looking for
At Hannah Lavery, I manage customer relationships, staff, stock, suppliers, reporting, and operational deadlines while delivering high-touch service and monthly sales of up to R1.2 million.
After eight years owning and running African Bean Café, I bring hands-on experience in customer experience, relationship-based sales, team leadership, and independent operations. I also created NORA, a workplace knowledge and operations platform concept, using AI and no-code tools to turn a recurring management problem into a practical digital experience.
Experience
Work history, roles, and key accomplishments
Retail Operations Manager
Hannah Lavery
Jan 2023 - Jan 2026 (3 years)
Managed retail operations, built customer relationships, and led staff while achieving monthly sales up to R1.2 million.
Owner & Operations Manager
African Bean Café
Jan 2014 - Jan 2022 (8 years)
Owned and operated a café, managing a team of up to 10 employees and overseeing daily operations, finances, and customer experience.
Education
Degrees, certifications, and relevant coursework
Diploma in Professional Photography
Diploma, Photography
Completed a Diploma in Professional Photography.
Diploma in Culinary Arts
Diploma, Culinary Arts
Completed a Diploma in Culinary Arts.
Matric — IEB
Matric, General Education
Completed Matric through the Independent Examinations Board (IEB).
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
Skills
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