Laura Villasmil
@lauravillasmil
Motivated and results-driven professional
What I'm looking for
As a driven and results-focused professional with 3+ years of experience, I leverage my expertise in public engagement, media relations, and crisis communication to drive social, technological, and financial impact through strategic business practices. I thrive in collaborative environments, working with cross-functional teams to enhance experience and profitability, while promoting positive societal outcomes for both consumers and clients.
Throughout my career, I have developed a strong understanding of the importance of effective communication, strategic planning, and innovative thinking. My experience in ship logistics, customs support, and member services has equipped me with the skills to navigate complex challenges and deliver results-driven solutions.
I am passionate about staying at the forefront of industry trends and technologies, continually seeking opportunities to expand my skill set and knowledge. With a strong foundation in Microsoft Office, SEO, CRM, and intermediate skills in HTML and CSS, I am well-equipped to tackle a wide range of challenges and drive business growth.
Experience
Work history, roles, and key accomplishments
Members Services and Sales Representative
One Source Solutions
Jan 2022 - Dec 2022 (11 months)
Advised customers on product features and benefits, generated additional revenue through cross-selling, and facilitated teams to boost customer satisfaction.
Members Services Representative
Association of Certified Fraud Examiners
Feb 2022 - Sep 2022 (7 months)
Provided clients with strategic recommendations for enhancing compliance and implementing fraud prevention measures, and developed a client-centric comprehensive document.
Lead VIP Public Relations Coordinator
SBE Entertainment Group
Jan 2019 - Jan 2020 (1 year)
Coordinated press and guest list affairs for events, and organized and managed VIP guest lists.
Project Volunteer
FEMA CORPS
Mar 2019 - Apr 2019 (1 month)
Coordinated collaborative efforts among organizations and government agencies to develop and implement effective disaster management strategies.
Social Chair Leader
Phi Alpha Delta at Florida State University
Aug 2018 - Jun 2019 (10 months)
Organized social events, charities, and volunteer work, and negotiated with external vendors to obtain discounts.
Education
Degrees, certifications, and relevant coursework
Laura hasn't added their education
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Tech stack
Software and tools used professionally
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