Laura Nigel

Maintained a high accuracy rate across various transcription projects, including technical medical webinars and interviews, ensuring clear and error-free records. Managed multiple projects simultaneously, meeting deadlines and client expectations without compromising quality.

Managed customer orders, providing personalized recommendations, which helped consistently exceed sales targets. Facilitated effective communication between customers and various departments, ensuring prompt responses to inquiries and smooth resolution of issues.

Supported healthcare professionals with data entry, lab record management, and improving patient care documentation accuracy, contributing to a more streamlined healthcare service. Assisted in managing laboratory data and patient records while ensuring confidentiality.

Gained direct experience in healthcare administration, including managing patient appointments, records, and coordinating day-to-day hospital operations to ensure patient flow. Supported healthcare professionals with data entry, lab record management, and improving patient care documentation accuracy, contributing to a more streamlined healthcare service.

Assisted in managing laboratory data and patient records while ensuring confidentiality. Supported the implementation of research protocols and helped track key program metrics to improve healthcare delivery.

Grade: Second Class Honors, Upper Division

Completed a Bachelor of Science in Medical Microbiology with Second Class Honors, Upper Division. Relevant coursework included Microbial Pathogenesis, Immunology, and Clinical Microbiology.

Obtained a Certificate in Computer Studies.

Completed the Kenya Certificate of Secondary Education (KCSE).