Open to opportunities

Meralda Inda

@meraldainda

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Dynamic Healthcare Administrator with extensive experience in hospital operations.

Kenya

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What I'm looking for

I am looking for a role that fosters growth, values teamwork, and enhances patient care.

I am a dynamic Healthcare Administrator with extensive experience in managing hospital operations and patient services. With a BSc in Health Services Management and certifications in ICDL and Virtual Assistance, I have developed a proven ability to implement effective office policies, manage budgets, and maintain accurate patient records. My efforts have consistently contributed to increased operational efficiency.

In my recent role as Hospital Administrator at RTC Medical Centre Oyugis, I coordinated data entry and record-keeping tasks, oversaw inventory management, and developed office policies to maintain an orderly workplace. My internship at Kisii Teaching and Referral Hospital allowed me to execute responsibilities across various departments, enhancing my versatility in healthcare administration. I am adept at navigating multifaceted healthcare environments and am prepared to leverage my skills to enhance patient care and streamline administrative operations.

Experience

Work history, roles, and key accomplishments

Hospital Administrator

RTC Medical Centre Oyugis

Feb 2024 - Aug 2024 (6 months)

Coordinated data entry and record-keeping tasks to enhance operational efficiency, and oversaw inventory management of office supplies. Developed and enforced office policies and procedures, facilitating the formulation and upkeep of financial budgets and managing client accounts.

Data Entry Record keeping Inventory Management Policy Development Budget Management Administrative Procedures

Intern

Kisii Teaching and Referral Hospital

May 2017 - Aug 2017 (3 months)

Executed responsibilities across various departments including general hospital administration, accounting, and pharmacy. Gained experience in procurement, biomedical engineering, health records management, human resources, and mortuary services.

Hospital Administration Accounting Pharmacy Operations Procurement Biomedical Engineering Records Management Human Resources

Receptionist

St. Francis Health Services

May 2016 - Aug 2016 (3 months)

Facilitated daily administrative operations of the clinic, including record-keeping and directing patients effectively. Managed appointment scheduling via in-person and telephone interactions, ensuring efficient office organization.

Administration Record keeping Patient Management Scheduling Communication Customer Service

Education

Degrees, certifications, and relevant coursework

ALX Online

Virtual Assistant, Virtual Assistance

Completed a Virtual Assistant program, acquiring skills in remote administrative support, scheduling, and communication. Prepared to provide efficient virtual assistance in various professional settings.

Kenyatta University

BSc. Health Services Management, Health Services Management

Achieved Second Class Upper Division honours. Studied Health Services Management, gaining comprehensive knowledge in healthcare administration and operations.

Institute of Advanced Technology

ICDL (Word, PowerPoint, Excel), Information Technology

Completed the International Computer Driving Licence (ICDL) program, gaining proficiency in essential office applications such as Word, PowerPoint, and Excel. Developed strong foundational IT skills for administrative tasks.