Laura Andyara Capellán Peralta
@lauraandyaracapellnp
Committed Modern Languages student with a passion for intercultural communication.
What I'm looking for
I am a dedicated Modern Languages student at Universidad Autonoma De Santo Domingo, currently pursuing my studies with a focus on language learning and intercultural communication. My academic journey has equipped me with strong bilingual proficiency in Spanish and advanced English, allowing me to connect with diverse audiences effectively.
Throughout my professional experiences, I have honed my customer service skills, notably during my time at CallMax Dominicana, where I oversaw a team of customer care agents. My role involved providing direction and assistance to ensure exceptional service delivery. Additionally, my experience at Paula Deen’s Family Kitchen allowed me to develop my interpersonal skills by creating welcoming environments for guests and efficiently managing their needs.
Experience
Work history, roles, and key accomplishments
Modern Languages Student
Universidad Autonoma De Santo Domingo
Jan 2018 - May 2024 (6 years 4 months)
Currently pursuing a degree in Modern Languages, focusing on language learning and intercultural communication.
Hostess
Paula Deen’s Family Kitchen
May 2023 - Sep 2023 (4 months)
Provided a warm welcome to guests, guided them to their tables, and ensured a pleasant dining experience by accurately taking orders.
Customer Service Representative
CallMax Dominicana
Aug 2021 - Feb 2023 (1 year 6 months)
Oversaw a team of customer care agents, providing direction and assistance to ensure excellent customer service. Managed inbound and outbound calls, resolving consumer inquiries efficiently.
Education
Degrees, certifications, and relevant coursework
Universidad Autonoma De Santo Domingo
Student, Modern Languages
2018 -
Currently pursuing a degree in Modern Languages, focusing on language learning and intercultural communication.
Centro Politecnico Militar San Miguel Arc
Technical High School Diploma, Tourism
2013 - 2017
Completed a Technical High School Diploma in Tourism, gaining foundational knowledge in the tourism industry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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