Irving Arturo Sosa Jimenez

I am a driven and multilingual professional with a strong background in customer service, communication, and problem resolution. My experience spans roles as a Dispatcher, Receptionist, and Customer Service Representative, where I have consistently delivered exceptional customer experiences and exceeded performance goals. I thrive in dynamic environments, leveraging my adaptability, attention to detail, and interpersonal skills to contribute to organizational success.

Throughout my career, I have honed my ability to manage high-pressure situations, build strong client relationships, and maintain a customer-focused approach. My professional journey includes roles at Prestige Car Service, Tropical Casa Laguna, and Helados Bon, where I have demonstrated my commitment to professionalism, teamwork, and customer satisfaction. I hold certifications in Food Handling and Customer Service, further underscoring my dedication to excellence in my field.