Latesha Chandler

I am a dedicated professional with a diverse background in client services and crisis management. My recent experience as an Intake Specialist at Senture involved processing FEMA assistance applications, where I ensured compliance with federal guidelines and maintained the confidentiality of sensitive data. My attention to detail and ability to resolve eligibility discrepancies were key to my success in this role.

Prior to that, I served as a Social Media Services Representative at H&R Block, where I effectively managed over 50 client inquiries daily through various platforms. This role honed my communication skills and allowed me to utilize CRM software to identify solutions for client needs. My experience at Amazon as a Fulfillment Associate further developed my organizational skills, as I managed high-volume inventory systems with 100% accuracy while mentoring new hires on safety protocols.

With a Master's Degree in Business Administration currently in progress and a Bachelor's Degree in Sociology, I am committed to continuous learning and professional growth. I hold certifications as an All Lines Claims Adjuster and in Google IT Support, which complement my practical experience and enhance my ability to contribute effectively in any role.