Andrew GonzalesAG
Open to opportunities

Andrew Gonzales

@andrewgonzales

Empathetic professional with 10+ years in crisis support and management.

United States

What I'm looking for

I am looking for a role that allows me to utilize my crisis intervention skills in a supportive environment, fostering growth and collaboration.

I am an empathetic and mission-driven professional with over 10 years of experience across military, behavioral health, and customer service roles. My journey has equipped me with a unique skill set that includes crisis intervention, data documentation, and real-time communication. I am dedicated to providing high-quality, remote crisis support, focusing on safety, confidentiality, and cultural responsiveness.

Throughout my career, I have demonstrated a proven ability to support individuals under stress with compassion, clarity, and professionalism. My experience as a Social Work Intern at Lakeland Behavioral Health involved conducting phone-based assessments for youth and families in crisis, where I maintained detailed, real-time digital records in a confidential environment. Additionally, my role as an Operations Supervisor in the U.S. Army honed my leadership skills, as I supervised over 50 personnel and led emergency response initiatives.

Experience

Work history, roles, and key accomplishments

LH

Social Work Intern

Lakeland Behavioral Health

Feb 2024 - May 2024 (3 months)

Provided phone-based assessments for youth and families in crisis, conducted monthly audits of patient charts for documentation accuracy, and maintained detailed digital records in a confidential environment. Engaged with clients empathetically under high-pressure conditions.

UA

Operations Supervisor

U.S. Army

Jul 2013 - May 2022 (8 years 10 months)

Supervised over 50 personnel, led emergency response, data management, and logistics. Conducted training on crisis de-escalation and safety planning while maintaining confidentiality in high-pressure environments.

Education

Degrees, certifications, and relevant coursework

Andrew hasn't added their education

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Tech stack

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Andrew Gonzales - Social Work Intern - Lakeland Behavioral Health | Himalayas