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Lateisha Schmidt

@lateishaschmidt

Message

I lead analytics teams building trusted self-service data products and AI-enabled customer reporting.

United States

Message

At Spring Health, I lead Customer Reporting for Fortune 100 employers and health plan customers, owning metric definitions, customer reporting, and self-service data products.

I cut ad hoc turnaround from roughly 10 business days to under five, with 99% of tickets meeting the five-day target. I also moved 65% of requests through AI-assisted workflows with analyst review and shifted 24% to self-service reporting.

Previously, at WorkMade, I led analytics, operations, and risk, reducing fraud losses by more than 50% in four months and building a trusted analytics stack across Snowflake, dbt, Databricks, Tableau, Mixpanel, and Retool. At Affirm and West Creek Financial, I used analysis and reporting to improve conversion, guide product decisions, and reduce operational workload.

Through SCHMADE Studio, I independently design and ship AI SaaS products and iOS apps using Next.js, React, Supabase/Postgres, Stripe, Anthropic and OpenAI APIs, SwiftUI, and Vercel.

Experience

Work history, roles, and key accomplishments

Current

Analytics Manager, Customer Reporting

Current

Spring Health

Jan 2026 - Present (8 months)

Lead a team of 3 analysts owning customer reporting, metric definitions, and self-service data products for Fortune 100 employers and health plan customers. Cut ad hoc turnaround from about 10 business days to under 5, with 99% of tickets hitting the 5-day mark against a 90% goal.

SQL Snowflake DBT Sigma Looker Hex Scrum AI Assisted Workflows Intake Triage Bot Self Service Reporting Metric Governance Team Leadership Hiring Coaching

Current

Founder

Current

SCHMADE Studio

Design, build, and ship AI SaaS products and iOS apps solo, including a multi-model AI prompt tool, a website credibility scanner, and a website positioning audit tool.

Next.js React Supabase PostgreSQL Stripe Anthropic API OpenAI API SwiftUI Vercel

Senior Data Analyst

Spring Health

Jan 2025 - Jan 2026 (1 year)

Promoted to manager after leading the Customer Reporting team as player-coach through the company's manager training program. Rated Consistently Exceeds Expectations as a senior analyst two review cycles in a row.

SQL Snowflake DBT Sigma Looker Hex Scrum AI Assisted Workflows Intake Triage Bot Self Service Reporting Metric Governance Team Leadership Hiring Coaching

Head of Fraud & Risk

WorkMade

Jan 2023 - Jan 2024 (1 year)

Led analytics, operations, and risk for a consumer startup serving freelancers and independent workers. Reduced fraud losses by more than 50% in the first four months through better monitoring, analytics, and product changes.

Snowflake DBT Databricks Tableau Mixpanel Retool Fraud Analytics Risk Management Vendor Management Compliance Audits Workflow Automation

Trust & Safety Full-Stack Analyst

Affirm

Jan 2021 - Jan 2023 (2 years)

Contributed analysis behind a 4% lift in Pay-in-4 conversion by finding friction in the user journey and measuring the impact of product changes. Used SQL and behavioral analysis to dig into user journeys, product opportunities, and operational performance.

SQL Behavioral Analysis Experimentation Policy Design Recurring Reporting Stakeholder Management

BI Analyst / Salesforce Administrator

West Creek Financial

Jan 2019 - Jan 2021 (2 years)

Built Tableau dashboards, data models, and recurring analysis that operations and business leaders used to find bottlenecks and set priorities. Delivered analysis behind a 15%+ conversion improvement and a 2%+ annual GMV lift.

Tableau Databricks Jira Power Automate Salesforce Data Modeling Reporting Automation