LaSha' Parris
@lashaparris
Learning experience architect and leader driving scalable, digital-first learning solutions.
What I'm looking for
I am a learning experience architect and program leader who builds learner-centered, business-aligned development programs that elevate leadership capability and workforce performance.
At JP Morgan Chase I directed enterprise-wide leadership programs for 40,000+ global people leaders, scaled blended and digital cohorts engaging 2,500+ learners monthly, and modernized content using AI-enabled tools, Articulate 360, Adobe Suite, and enterprise LMS platforms.
I lead cross-functional teams, manage vendors, apply agile delivery and performance consulting, and create content systems, style guides, and reusable learning patterns that improve clarity, consistency, accessibility, and measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Directed enterprise-wide leadership development programs for 40,000+ global people leaders, scaling blended and digital learning that engaged 2,500+ learners monthly and modernized leadership pipelines.
Assistant Vice President, Senior Learning Lead
Jul 2018 - Dec 2020 (2 years 5 months)
Led global design teams to deliver scalable learning and talent solutions, producing microlearning, video content, and assessments to improve engagement, retention, and usability across enterprise audiences.
Managed a team of 20 trainers to deliver blended learning programs aligned to business performance goals, designing and facilitating instructor-led, virtual, and on-the-job training to drive skills development.
Created and delivered scalable onboarding and upskilling programs, developing toolkits, digital resources, and job aids that improved new-hire readiness and learner retention.
Directed compliance operations and led a team of 10 to implement monitoring strategies that ensured regulatory adherence, audit readiness, and reduced business risk.
Held analyst and operations leadership roles across collections, credit risk, and operations, driving process improvements, business analysis, and change implementation to increase efficiency.
Education
Degrees, certifications, and relevant coursework
Florida State University
Master of Science, Instructional Systems & Learning Technologies
2023 - 2023
Completed Master of Science in Instructional Systems & Learning Technologies in 2023, focusing on instructional design, learning technologies, and performance improvement.
Florida State University
Graduate Certificate, Human Performance Technology
2023 - 2023
Completed a Graduate Certificate in Human Performance Technology in 2023, emphasizing performance analysis and improvement strategies.
Florida State College at Jacksonville
Bachelor of Science, Supervision and Management
2012 - 2012
Activities and societies: Adjunct Professor (later affiliation); campus and community leadership roles
Earned a Bachelor of Science in Supervision and Management in 2012 with coursework in leadership, management, and organizational supervision.
Florida State College at Jacksonville
Associate of Science, Computer Information
2006 - 2006
Awarded an Associate of Science in Computer Information Administrator in 2006, covering foundational IT and systems topics.
Florida State College at Jacksonville
Associate of Science, Business Administration/Marketing Management
2004 - 2004
Completed an Associate of Science in Business Administration/Marketing Management in 2004 with studies in business and marketing fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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