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@ayanabeckford
Learning & Development Leader with 15+ years of experience.
I am a Learning & Development Leader with over 15 years of experience in designing, implementing, and scaling holistic learning programs across diverse employee groups. My expertise lies in leading onboarding, leadership development, and upskilling initiatives that align with business strategy and enhance employee lifecycle moments. I am passionate about creating inclusive and engaging learning experiences that empower growth and drive business impact.
In my current role as Principal Program Manager at Oracle, I lead enterprise-wide enablement programs focused on Oracle SaaS product support initiatives. I collaborate with global teams to scope, plan, and execute talent development projects, ensuring that training needs are met and skills gaps are addressed. My commitment to data-driven insights allows me to support talent management and workforce planning effectively, driving strategic initiatives from conception to launch.
Throughout my career, I have demonstrated a strong ability to create digital learning courses and instructor-led workshops, utilizing various authoring tools. My experience spans across multiple organizations, where I have successfully managed training programs that contribute to high customer satisfaction scores and enhanced operational efficiency. I thrive in dynamic environments and am dedicated to delivering innovative learning solutions that meet evolving business needs.
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Work history, roles, and key accomplishments
Oracle
Jan 2024 - Present (1 year 10 months)
Led enterprise-wide enablement programs focused on Oracle SaaS (OPERA Cloud) product support initiatives, collaborating cross-functionally with global teams to scope, plan, and execute talent development projects. Conducted Training Needs Analyses to identify user group requirements, skills gaps, and customer needs, developing and delivering tailored training plans to Line of Business leaders.
Oracle
Jan 2018 - Jan 2024 (6 years)
Created digital learning courses and instructor-led workshops using authoring tools such as Camtasia, Captivate, and Articulate 360, showcasing hands-on expertise in content creation and instructional design. Oversaw new hire training and onboarding programs for cloud support associates, contributing to above-target customer satisfaction (CSAT) scores through strategic learning solutions.
Marriott International
Jan 2017 - Jan 2018 (1 year)
Successfully designed and implemented a branded series of digital content that included a written complex sales script with actors, voiceovers, eLearning content, and performance assessments on the Cornerstone LMS. Evaluated the performance of Sales Associates during the certification process and designed and distributed branded job aids aligned with sales and marketing objectives.
Pearson North America
Jan 2012 - Jan 2017 (5 years)
Successfully led the development of Villanova University’s School of Law online LLM degree in Taxation and acted as the lead ID consultant for 6 top-tier universities' online graduate degree programs. Managed a team of instructional designers and external vendors throughout the program development cycle for 30+ university courses.
Degrees, certifications, and relevant coursework
Master of Education, Curriculum Design/Adult Education
Completed a Master of Education with a focus on Curriculum Design and Adult Education. This advanced degree provided a strong foundation in pedagogical theories and instructional strategies for adult learners.
Bachelor of Science, Education
Obtained a Bachelor of Science in Education, which equipped me with fundamental knowledge in educational principles and practices. This degree laid the groundwork for a career in learning and development.
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