Laryssa Bolger

I’m a detail-oriented healthcare administrative professional with experience in medical scheduling, front desk operations, insurance verification, EMR systems, and patient communication in fast-paced medical offices. I scheduled and coordinated patient appointments while managing a high-volume phone line, verified insurance information, obtained referrals/authorizations, and updated patient records in the electronic medical record (EMR) system. I’m known for multitasking, coordinating schedules, and maintaining organized workflows while providing professional customer service.

At Sollis Health, I manage front desk operations including patient check-in, scheduling, and phone communication. I maintain and update electronic health records (Athenahealth) with accuracy and efficiency, and support patient care by assisting with lab processing, including specimen collection, labeling, and documentation.

In receptionist roles, I greet patients, manage check-ins, schedule and confirm appointments, and handle rescheduling or cancellations efficiently. I process patient payments and billing inquiries, keep accurate record-keeping of financial transactions, and set up treatment rooms according to medical protocols. I focus on HIPAA compliance, patient safety, and compassionate communication—answering questions and liaising between patients, doctors, and staff to keep daily operations running smoothly.