Open to opportunities

Hailey West

@haileywest

Compassionate Medical Assistant delivering accurate EMR documentation, patient support, and fast, coordinated dermatology care.

United States

Message

What I'm looking for

I’m seeking a remote Medical Assistant or Patient Care Coordinator role where I can provide virtual patient support, manage scheduling and follow-ups, keep EMR records accurate, and help a healthcare team run efficiently.

I’m a compassionate, detail-oriented Medical Assistant with over three years of experience in a high-volume dermatology practice. I build rapport with patients, obtain medical histories, room patients, and support providers during medical, surgical, and cosmetic dermatology procedures—while keeping documentation accurate in EMR systems.

I maintain OSHA, HIPAA, infection-control, and sterilization standards, and I handle injections, suture removals, wound care, dressing changes, patient education, and post-procedure instructions. With leadership experience as a U.S. Army Sergeant and strong healthcare administration background, I coordinate care, manage competing priorities, and deliver dependable support in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant

Current

Lawlor Dermatology

Apr 2023 - Present (3 years 3 months)

Provide patient care in a high-volume dermatology practice, including rooming patients, obtaining medical histories, documenting in the EMR, and assisting providers during procedures. Manage injections, specimen processing, suture removals, post-procedure instructions, and scheduling while following HIPAA/OSHA and infection-control standards.

Office & Marketing Manager

GO Properties

Jul 2021 - Apr 2023 (1 year 9 months)

Managed daily office operations and administrative workflows, including executive scheduling and vendor communication. Oversaw accounts payable, onboarding, marketing initiatives, and process improvements.

Onboarding Workflows Accounts Payable Process Improvement Data Entry

Signal Support Systems Specialist

U.S. Army

Oct 2018 - Aug 2021 (2 years 10 months)

Led and trained personnel while managing mission-critical communication systems in a high-pressure environment. Applied leadership, adaptability, and attention to detail to support sound decision-making.

Leadership High Pressure Decision Making Attention To Detail