At The Oddle Company, I coordinate deliveries for merchants, assist with amendments, cancellations, and order tracking, and advise on delivery incidents using SOPs and compensation policies.
I've supported customers across logistics, sales, medical devices, streaming devices, telecommunications, and tutoring services. At Booth and Partners, I coached and supervised technical support associates for Cluey Learning, with responsibility for customer satisfaction and KPI performance.
I bring years of phone, chat, and email support experience, combining creative problem-solving, product troubleshooting, and a positive, empathetic approach to building customer loyalty.
