Lara Ermac
@laraermac
Customer-focused administrative professional skilled in sales, customer service, and operations.
PhilippinesWhat I'm looking for
I am a dedicated administrative and customer service professional with experience as a Process Executive, Customer Associate, Online Sales Executive, and Administrative Assistant. I bring a strong work ethic, patience, and the ability to perform under pressure while supporting team and individual tasks.
My background includes hands-on experience in customer-facing roles and online sales, where I developed communication, motivation, and multitasking skills. I am adaptable, willing to learn, and open to overtime to meet organizational needs.
I seek opportunities where I can apply my operations and sales experience, contribute positive attitude and teamwork, and continue developing professionally in a supportive environment.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Unknown
Sep 2025 - Feb 2026 (5 months)
Provided administrative support, document management, and coordination of office tasks from September 2025 to February 2026, improving office efficiency and scheduling.
Online Sales Executive
Unknown
Mar 2022 - Aug 2025 (3 years 5 months)
Managed online sales channels and drove customer acquisition and order fulfillment from March 2022 to August 2025, contributing to revenue growth and digital engagement.
Customer Associate IV
Unknown
Oct 2021 - Jan 2022 (3 months)
Handled customer service and account-related tasks as a Customer Associate IV from October 2021 to January 2022, resolving inquiries and maintaining customer satisfaction.
Process Executive
Unknown
Jul 2020 - Jan 2021 (6 months)
Performed process-driven operational tasks and supported daily workflows from July 2020 to January 2021, maintaining service levels and adherence to procedures.
Education
Degrees, certifications, and relevant coursework
University of Cebu – Banilad Campus
Senior High School Diploma, Accountancy, Business and Management
Completed Senior High School in the Accountancy, Business and Management (ABM) strand at University of Cebu – Banilad Campus, graduating April 2020.
Consolacion National High School
Junior High School Diploma, General Secondary Education
Completed Junior High School at Consolacion National High School, graduating April 2018.
Garing Elementary School
Elementary School Diploma, Primary Education
Completed elementary education at Garing Elementary School, graduating April 2013.
Cebu Technological University – Main Campus
Bachelor of Science in Entrepreneurship, Entrepreneurship
Studied Bachelor of Science in Entrepreneurship at Cebu Technological University – Main Campus.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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