Lan Der

As a Trust and Safety Associate at Accenture, I focused on enhancing online safety and data integrity through content moderation and data analysis. I improved internal communication and identified areas for policy updates, ensuring consistency in moderation decisions.

In my role as a Data Analyst at Remotask, I improved decision-making processes through accurate data analysis and visualization techniques. I automated data cleansing processes to enhance data accuracy and compliance with regulatory standards.

As a Customer Service Representative at Inspiro, I handled customer complaints and maintained a high level of product knowledge. My focus on customer satisfaction resulted in positive feedback and satisfactory outcomes for customers.

Possesses foundational knowledge of hazard identification and risk assessment, alongside skills in implementing safety protocols and performing safety audits. Committed to creating safer work environments and reducing workplace incidents.