Open to opportunities

Melody Balicoco

@melodybalicoco

Message

Detail-oriented Information Technology graduate with trust & safety moderation experience.

Philippines

Message

What I'm looking for

I am looking for a collaborative role applying my trust-and-safety and IT background, with opportunities to grow responsibilities and deepen policy and technical skills.

I am a Bachelor of Science in Information Technology graduate with practical experience in trust and safety content moderation. I bring a reliable, resourceful work ethic and a calm, positive approach to high-volume, policy-driven environments.

At Accenture in 2024 I worked as a Trust and Safety Associate reviewing and analyzing social media content to ensure compliance with platform policies and community guidelines. I routinely made policy-based decisions and took actions to remove or flag violating content.

I am skilled at managing multiple priorities under pressure, communicating effectively, and applying critical thinking and technical knowledge to complex content-review cases. I am willing to take added responsibilities to help teams meet goals.

I seek roles where I can apply my moderation and IT background, contribute to platform safety, and continue developing operational and technical skills in a collaborative team environment.

Experience

Work history, roles, and key accomplishments

Current

Trust and Safety Associate

Current

Accenture

Jan 2024 - Present (2 years 5 months)

Reviewed and analyzed social media content to enforce platform guidelines and remove policy-violating material, improving compliance and safety outcomes. Made content moderation decisions and collaborated with team leads to maintain quality standards.

Content Moderation Enforcement Risk Assessment Communication Critical Thinking Time Management Empathy