Jaymie Caballero
@jaymiecaballero
Analytical professional with expertise in content moderation and policy analysis.
What I'm looking for
I am an analytical and growth-driven professional with hands-on experience in content moderation, customer satisfaction, policy analysis, and web intelligence. My career has been marked by a keen attention to detail and a commitment to quality, which I have honed through my educational background and work experience. I am proficient in using Microsoft Office Suite and Google Workspace to create data sheets, manage databases, and develop presentations that effectively communicate insights.
In my recent role as a Web Intelligence Analyst at ActiveFence Inc., I performed open-source intelligence and ensured the moderation of content on our platform. I successfully analyzed and managed intel leads, prioritizing tasks based on urgency and criticality while collaborating with international teammates to maintain high data quality. Previously, as a Trust & Safety Associate at Accenture Inc., I managed a team focused on policy analysis and customer satisfaction, providing essential support to developers and ensuring compliance with content policies.
Experience
Work history, roles, and key accomplishments
Web Intelligence Analyst
ActiveFence Inc.
Feb 2024 - Jan 2025 (11 months)
Performed open source and web intelligence for clients, moderated content to ensure compliance, and managed intel leads. Coordinated with international teams to maintain data quality and efficiently entered data into databases.
Trust & Safety Associate - Subject Matter Expert
Accenture Inc.
Jan 2021 - Jan 2024 (3 years)
Managed a team focused on policy analysis and customer satisfaction, provided support for developers, and moderated application submissions. Engaged in continuous learning to enhance skills in moderation and customer service.
Customer Service Representative
Concentrix
Jun 2020 - Jan 2021 (7 months)
Addressed customer concerns, processed orders and payments, and analyzed customer needs. Collaborated with team members to resolve complex issues while maintaining confidentiality of customer data.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines
Bachelor of Science, Industrial Engineering
2019 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Jaymie?
You can contact Jaymie and 90k+ other talented remote workers on Himalayas.
Message JaymieFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
