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Ericka RoxasER
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Ericka Roxas

@erickaroxas

Trust and Safety Analyst at Accenture reviewing harmful content and applying platform policies to help keep digital environments safe.

Philippines
Message

At Accenture, I review user-generated text, images, and videos for compliance with community guidelines and legal standards. I identify and remove harmful material, including hate speech, misinformation, and explicit imagery.

I work with AI moderation tools to improve detection accuracy and reduce false positives, and I escalate high-risk cases to trust and safety teams. I also document moderation decisions for transparency and reporting.

Previously, I supported insurance clients at First Life Insurance Inc. and helped e-commerce platform clients troubleshoot software and hardware issues at Concentrix.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UC

University of Caloocan City

Bachelor of Science, Office Administration

2019 - 2023

Bachelor of Science in Office Administration from the University of Caloocan City from 2019 to 2023.

ET

Emmanuel John Institute of Science and Technology

Technical Vocational, Information and Communications Technology

2016 - 2019

Technical Vocational in Information and Communications Technology from Emmanuel John Institute of Science and Technology from 2016 to 2019.

Tech stack

Software and tools used professionally

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