Laman Ismayilova

Lead and manage local sales teams across multiple countries, oversee marketing and operations, and execute events and campaigns to drive client engagement and revenue growth.

Built brand presence and grew customer base through strategic sales plans, lead generation, account management, platform customization, and participation in local trade events.

Developed sales plans and pursued corporate and subagent clients via outreach, managed VIP and group bookings, led a 4-person operations team, and represented the agency at tenders and exhibitions.

Owned sales planning and outreach to global and local prospects, selling ready and custom digital products and services including apps, websites, and technical support.

Managed client communications, documentation, and upselling of paid packages from trial users, while tracking site activity and supporting general account administration.

Prepared client proposals, managed OTA content and promotions, converted social events, handled telesales and payroll, and trained interns on sales and marketing administration.

Designed categorization rules for product listings, prepared documentation, and contributed to achieving project goals during a six-week initiative.

Managed supplier communications for branded merchandise and handled correspondence and document preparation for PR activities.

Supported events organization with research, correspondence, and presentation preparation to assist marketing and communications efforts.

Delivered professional guest service, managed communications, and coordinated guest requests to maintain high hospitality standards.

Completed a Bachelor degree in Mass Communication with a focus on Public Relations and media communications.

Attended music school in Baku focusing on music education and instrumental training.

Attended secondary education at a private gymnasium in Baku, Azerbaijan.

Completed a BA Honours in Tourism Planning and Management, focusing on tourism industry operations and strategic planning.