Lalithambigai Padmanathan

I am a seasoned IT Service Management professional with 17 years' experience specializing in CMDB governance, ServiceNow discovery and integrations across cloud and on-premise environments.

I have led complex ServiceNow landscapes, supporting integrations between multiple instances and platforms including Azure and Google Cloud, and ensuring accurate infrastructure mapping for billing and operations.

My work emphasizes data quality and stability: I implemented duplicate-detection solutions, achieved 100% resource unit allocation and business-application mapping, and conducted regular configuration audits and CMDB topology management.

I hold ITIL V3 and V4 certifications, IBM AIX and Red Hat certifications, and a BE in Electronics and Communication, and I seek roles where I can drive CMDB maturity, cross-team collaboration, and measurable operational improvements.