At LTM, I architected an enterprise CSDM framework with automated CMDB consolidation and CI synchronization. I implemented Azure Discovery, Service Mapping and CMDB governance, achieving 99.5% data accuracy.
At Yamaha Motor Solutions, I led a greenfield ITSM and HRSD implementation for 500+ global users. I delivered the project three weeks ahead of schedule with zero critical UAT defects.
Across my ServiceNow work, I've delivered Discovery, Service Mapping, CMDB governance and enterprise architecture solutions. My experience also includes building ITSM enhancements and automating monitoring and incident creation.
