Aravind Joshi
@aravindjoshi
I build governed ServiceNow ITAM and CMDB operations that improve asset accuracy, compliance, and cost efficiency.
IndiaWhat I'm looking for
I've managed enterprise Hardware Asset Management and CMDB operations at HCL Technologies, administering ServiceNow ITAM, CMDB, Discovery, Service Mapping, MID Server, and IRE rules. My work helped achieve 99% configuration data accuracy and reduce IT asset management costs by 15%.
At Fluor Daniel India, I managed the lifecycle of more than 15,000 IT assets across business units, covering procurement, deployment, reconciliation, refresh, retirement, and disposal. I improved inventory accuracy by 40% and reduced manual effort by 30% through CMDB governance and automation.
I bring ITIL-based governance, audit readiness, KPI reporting, and cross-functional collaboration across vendors, procurement, IT Operations, and support teams. I've also led teams, developed training materials, and delivered Power BI and Tableau dashboards for asset utilization, compliance, and CMDB health.
Experience
Work history, roles, and key accomplishments
Managed end-to-end Hardware Asset Management and CMDB processes, ensuring governance and compliance with ITIL best practices. Administered ServiceNow ITAM, CMDB, Discovery, and Service Mapping, achieving 99% configuration data accuracy and reducing IT asset costs by 15%.
Principal IT Technician
Fluor Daniel India Pvt. Ltd.
Feb 2013 - Sep 2020 (7 years 7 months)
Managed the complete lifecycle of 15,000+ enterprise IT assets, ensuring accurate inventory, compliance, and governance. Implemented CMDB governance and automation initiatives that reduced manual effort by 30% and improved inventory accuracy by 40%.
Assistant Manager
Adwit (India) Pvt. Ltd.
Apr 2012 - Dec 2012 (8 months)
Managed a team of 16 professionals, overseeing daily operations, workload planning, and performance management. Improved team productivity by 15% through training and process optimization, and prepared management reports and KPI dashboards.
Education
Degrees, certifications, and relevant coursework
Aravind hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Skills
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