Lakshita Sanwal

Tailored Corporate Concierge services for HR's to create thriving workplace culture and for transaction team to enhance business relationships.

• Built Propah Realty as a real estate concierge and advisory firm serving investors, builders, and landowners.
• Help clients build and scale real estate portfolios from ₹70 Lakhs to ₹10 Crores+.
• Partner with builders and landowners on sales, marketing, land acquisition, and growth strategies.
• Create seamless property journeys through personalized advisory and end-to-end support.
• Facilitate

Contributing to the company's success by leading the Experience and Service departments, Partner Relations, where I operate three functions (Strategy, Operations, and Business Development). In this role, I handle people and culture for associates, manage customers, business partners, and guest experiences, and offer luxury services like concierge and club management to customers.

Worked as Partner Relations Strategy - Senior Manager at Century Real Estate Holdings Pvt Ltd.

Worked as Loyalty Sales & Strategy at Century Real Estate Holdings Pvt Ltd.

Turning the wheels of Sammy's 2.0- Growth & Excellence by the process of change management and by analysing the depth of company's potential.

Retention Desk
• Leading Retention and complaint desk team.
• The team centrally tracks the retention process of bookings at COB & CRM stages.
• Retention helpdesk to record and publish every fortnight, trends and learnings from the retention activity of the past fortnight, which will include:
o Reasons for cancellations by project
o Phase / Ageing of these cancelled bookings
o Retention strategy

• Sales Data Bucketing, Target-setting and Engagement plan for all concerned sales driver department.
• Ensuring bi-weekly cross-functional reviews with Vertical heads.
• Ensuring how sales funnels are performing.
• Analysing the performance of all sales and sales support departments.
• Responsible for Lead bank analysis and lead segmentation for business decisions to Channel Partner, Referral tea

• Leading, mentoring & monitoring the 15 members contact centre team’s performance to ensure efficiency in process operations & meeting of individual & group targets for Bangalore.
• Handled Presales execution of Pre-launch and Launch for 9 projects in Shriram Properties Limited, Bangalore with 15 members team.
• Delivered 11,134 walk-ins in span of 6 months for Shriram Bengaluru.
• Set up an outs

• Building relationship with Property Consultant - IPCs (JLL, CBRE, Knightfrank), Temptation Realty, Redwood, Sneed.
• Generating inbound/outbound leads - responsible for generating 1 Cr revenue for the company.
• Closing inbound calls on telephone.
• Using marketing tactics to generate leads.
• Sending business proposals, email-campaign, invoices, rental agreements, Updating CRM.
• Remarkable clo

- Funds Collection for charity.
- Organized camps and events. Like Blood Donation Camp, Blind Walkathon etc.
- Designed Posters and Brochures for the events
-Was awarded as the best volunteer for the year 2016-2017

Worked as Summer Intern at Clarks Innn Group of Hotels.

Worked as Intern at YES Event Management.

Apr 2026

May 2026

Sep 2025

Jun 2025

2024 · Expired 2025

2023