Laiba gul

I am a dedicated and personable Customer Service Representative with a proven track record of delivering exceptional service. My experience includes resolving customer complaints, processing orders, and maintaining accurate records. I am adept at using customer service software and collaborating with other departments to ensure customer satisfaction. My strong communication and problem-solving abilities focus on providing positive customer experiences.

In my recent role at AB Collection, I resolved complaints and processed orders, which contributed to a remarkable 30% increase in sales within six months. Additionally, I mentored team members, fostering growth and cohesion, and was recognized for inspiring and guiding teams to achieve company objectives. At Qaswaattire, my efforts led to a 25% increase in customer satisfaction, showcasing my commitment to excellence in customer service.

Currently pursuing a BS in Artificial Intelligence at Gomal University, I maintain a high GPA and have completed advanced courses in AI, Machine Learning, Data Science, and Programming. My academic achievements complement my professional experience, equipping me with a unique skill set to excel in customer service and technology-driven environments.