Open to opportunities

Lacey User

@laceyuser

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Experienced operations and HR management professional driving organizational efficiency.

United States

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What I'm looking for

I am looking for a role that values innovation, supports career growth, and fosters a collaborative culture.

I am an operations and HR management professional with over 15 years of experience in enhancing organizational efficiency and driving growth across diverse industries. My career has been marked by a commitment to streamlining processes and developing scalable HR policies that ensure compliance and foster positive work environments. I have successfully managed multi-state and remote operations, overseeing payroll and benefits administration, vendor management, and project coordination.

At Finwave Semiconductor, Inc., I collaborated with the C-Suite to create an inclusive work environment while managing daily operational functions. My accomplishments include implementing a company-wide employee review process and enhancing benefits packages to improve employee satisfaction. Previously, at Olson Engineering, Inc., I directed non-technical operations and transitioned the company to full remote operations, developing policies to support long-term remote work. My dedication to continuous learning and innovative solutions drives my passion for achieving organizational objectives.

Experience

Work history, roles, and key accomplishments

Operations Manager

Finwave Semiconductor, Inc.

Mar 2021 - May 2024 (3 years 2 months)

Managed daily operations for a hybrid/remote technology start-up, focusing on HR management, compliance, and strategic planning. Oversaw payroll, benefits administration, vendor relationships, and employee lifecycle management. Implemented scalable policies and enhanced employee review processes.

Operations Management HR Management Payroll Administration Compliance Vendor Management Strategic Planning Benefits Administration

Operations Manager

Olson Engineering, Inc.

Jan 2014 - Mar 2021 (7 years 2 months)

Directed non-technical operations for Olson Engineering, managing HR operations, accounting, and compliance across multiple locations. Developed policies for remote work and ensured adherence to regulations. Led marketing strategies and updated employee manuals.

Operations Management HR Operations Accounting Compliance Marketing Strategy

Office Manager

Winterbrook Planning

Feb 2013 - Feb 2014 (11 months)

Led the optimization of internal processes and HR policies, enhancing team collaboration and project efficiency. Developed innovative training solutions to improve employee engagement and client satisfaction.

Process Improvement HR Policies Project Efficiency HR Training Team Collaboration

Assistant Operations Manager

Emerita

Mar 2011 - Mar 2013 (2 years)

Implemented process improvements that increased efficiency and reduced operational costs. Managed vendor relationships and conducted risk assessments to ensure compliance and safety.

Operations Management Process Improvement Risk Assessment Compliance Procurement