Looking for a job

Lacey Steffan

@laceysteffan

Virtual Assistant and Founder & CEO at Sunflower VA Services, streamlining library budget processes and administrative workflows.

United States

Message

At Sunflower VA Services, I provide remote administrative support tailored to busy office professionals, with confidentiality and discretion. I’m building my CRM and platform skills to better support each organization I work with.

At Central Kansas Library System, I made the budget process smoother by tracking county valuations and coordinating budget publications and documentation. I also prepared board packets, gathered Sunflower eLibrary statistics, and coordinated workshops and events.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Sunflower VA Services

Jul 2026 - Present (3 months)

Founder and CEO providing remote professional virtual administrative support, focusing on proactive communication, attention to detail, and dependable service.

Virtual Assistant Administrative Support Communication Skills Attention To Detail Confidentiality

Office Assistant

Central Kansas Library System

Mar 2024 - Aug 2026 (2 years 5 months)

Assisted consultants and staff with document preparation, event coordination, and board packet assembly. Managed vehicle fleet scheduling and maintenance, and streamlined budget processes.

Document Management Event Coordination Scheduling Microsoft Office Google Workspace Adobe Acrobat ADA Compliance Budget Preparation

Office Manager

Bryant Funeral Home

Jun 2018 - Mar 2024 (5 years 9 months)

Managed office operations including creating register books and service folders, handling multi-line telephone, and maintaining records. Developed inventory spreadsheets and streamlined daily tasks.

Office Management Document Creation Inventory Management Multi Line Phones Scanning Faxing Email Management Death Certificate Processing

Medical Records & Receptionist

Central Care Cancer Center

Feb 2014 - Jun 2018 (4 years 4 months)

Prepared patient charts ensuring all testing and results were in EMR. Handled multi-line telephone, document management, and organized monthly events.

Medical Records EMR Patient Confidentiality Multi Line Phones Document Management Event Planning

Transcriptionist

Bauer & Pike Law Office

Aug 2011 - Jun 2013 (1 year 10 months)

Transcribed legal documents including letters, oil and gas leases, powers of attorney, and wills. Managed document handling and maintained client confidentiality.

Transcription Legal Documentation Confidentiality Document Management Multi Line Phones

Customer Service Representative & Teller

American State Bank & Trust

Nov 2004 - May 2006 (1 year 6 months)

Reconciled statements and overdrawn accounts, ran proof machine, and handled deposits and withdrawals. Maintained customer confidentiality.

Customer Service Banking Reconciliations Cash Handling Confidentiality

Customer Service Representative

The Fuller Brush Company

Jan 2004 - Dec 2004 (11 months)

Processed catalog requests and orders for distributors and customers in a call center environment as part of degree program.

Customer Service Call Center Order Processing Catalog Management

Education

Degrees, certifications, and relevant coursework

Barton County Community College

Associate's Degree, Medical Administrative Technology

2024 - 2025

Associate's degree in Medical Administrative Technology from Barton County Community College, completed from January 2024 to May 2025.

LinkedIn Learning

Becoming a Manager Certification, Management

2024 - 2025

Completed online courses and a Becoming a Manager certification through LinkedIn Learning, spanning November and December 2024, and April and May 2025.

Barton County Community College

Associate's Degree, Office Technology

2002 - 2004

Associate's degree in Office Technology, also known as Business Administrative Technology, from Barton County Community College, completed from August 2002 to December 2004.