Kylie User
@kylieuser
Dependable customer service professional with quick learning abilities.
United StatesWhat I'm looking for
I am a hardworking and dependable individual with a strong background in customer service. My experience spans various roles, including my current position at Consumer Cellular, where I handle customer service calls, payments, and troubleshooting. I thrive in fast-paced environments and am committed to providing exceptional support to customers.
Previously, I worked as a healthcare pharmacy technician at Chewy, assisting pet parents with their pharmacy needs through calls, emails, and live chat support. My experience also includes working at the Kentucky Exposition Center, where I managed parking payments and customer interactions. I am eager to leverage my skills in a new role that values dedication and a customer-first approach.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Consumer Cellular
Feb 2025 - Present (6 months)
Responsible for handling customer service calls, processing payments, and troubleshooting technical issues. Provided support to ensure customer satisfaction and efficient resolution of inquiries.
CS Healthcare Pharmacy Technician
Chewy
Feb 2024 - Nov 2024 (9 months)
Assisted pet parents with their pharmacy needs through various channels including customer service calls, emails, and live chat support. Ensured accurate and timely resolution of inquiries related to pet medications.
Access Control
Kentucky Exposition Center
Aug 2022 - Sep 2023 (1 year 1 month)
Managed parking fee collection and provided customer service to visitors entering the exposition center. Ensured smooth entry and addressed customer inquiries effectively.
Education
Degrees, certifications, and relevant coursework
Pleasure Ridge Park
High School Diploma, General Studies
2018 - 2022
Grade: Honor roll May 2022
Activities and societies: KMEA for 5 years, 2021-2022 All-state choir member, 2022 U of L honor choir, Aided for my school consolers office, I delivered papers and escorted students.
Completed high school coursework and graduated with a diploma. Gained foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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