I’m looking for a senior customer success or operations role where I can shape retention strategy, improve operational systems, and drive long-term client value. I’m especially drawn to organizations that need strong cross-functional leadership, disciplined execution, and someone who can turn insight into action.
Looking for a job
Kyleen Tymkowicz
@kyleentymkowicz
Senior Account Executive | Director of Operations
United StatesWhat I'm looking for
Customer success and operations specialist with experience leading enterprise SaaS portfolios and improving retention/ expansion through data-informed customer strategy. Operated a regulated agricultural business, overseeing operations, compliance, workforce, and partner relationships
Known for bringing a systems-first operating approach to growth, with a focus on scalable processes, cross-functional alignment, and consistent execution. Strongest in environments where customer outcomes depend on structure, accountability, and disciplined operational leadership.
Experience
Work history, roles, and key accomplishments
AU
Current
Senior Client Success Manager
AutoHub
Jan 2023 - Present (3 years 6 months)
Own a portfolio of 240+ enterprise B2B accounts (~$3.2M ARR), driving $1M+ in expansion ARR YTD while maintaining ~95% net revenue and logo retention. Lead QBRs, account health scoring, and data-driven ROI recommendations to reduce churn risk and improve onboarding/adoption, and mentor a team of 7 account leaders.
AR
Director of Operations
Artava
Jul 2016 - Dec 2023 (7 years 5 months)
Founded and scaled an organic CBD business, overseeing regulated operations, compliance, partnerships, and end-to-end financial operations for 10 years. Managed 20+ acres of cultivation, delivering 1,000+ pounds of compliant lab-tested product, and implemented inventory traceability using CTS/Metrc while leading multidisciplinary teams and licensing/reporting across OLCC, ODA, and OMMP frameworks.
Education
Degrees, certifications, and relevant coursework
Kyleen hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
130k-250k USD
Social media
Job categories
Skills
UpsellingNet Revenue RetentionQuarterly Business ReviewOnboardingCRM HygieneSalesforceCross Functional PartnershipTeam Mentorship & EnablementFluencyPerformance DashboardsChurn PreventionRetention ManagementTraining ProgramsSOP DevelopmentEscalation ManagementAccount Portfolio PlanningRegulatory Compliance.NET
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