Open to opportunities

Kyle D

@kyled

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Sales associate with expertise in customer service and sales.

United States

Message

What I'm looking for

I am seeking a role that allows me to leverage my customer service and web design skills while contributing to a collaborative team environment.

As a dedicated sales associate with over three years of experience, I have honed my skills in customer service and web design. My role at Eric & Christopher allowed me to manage and update the company website, significantly enhancing our online visibility and driving sales. I take pride in my ability to proactively engage with clients, generating leads and nurturing relationships that lead to custom projects and repeat business.

Prior to my current position, I served as a research supervisor at WBA Research, where I directed and reviewed the work of staff members, ensuring the collection of accurate survey data for various industries. My background in biology, coupled with my research assistant experience at Ithaca College, has equipped me with a strong analytical mindset and attention to detail, essential for delivering exceptional results in any role I undertake.

Experience

Work history, roles, and key accomplishments

Current

Sales Associate

Current

Eric & Christopher

Aug 2021 - Present (3 years 11 months)

Managed and updated the company website with new designs and product information, enhancing online visibility and driving sales. Proactively contacted clients via phone, generating leads and nurturing relationships to secure new custom projects and repeat business.

Web Design Sales Customer Service Screen Printing Product Knowledge Social Media Marketing

Research Supervisor

WBA Research

Mar 2016 - Sep 2020 (4 years 6 months)

Directed and reviewed the work of staff members, including survey support staff and interviewers who gather survey data. Monitored and evaluated survey progress, quotas and performance.

Marketing Research Data Collection Survey Design Project Management Team Leadership Data Analysis

Research Assistant

Ithaca College

Jun 2014 - Dec 2015 (1 year 6 months)

Set up, maintained, calibrated, cleaned, and tested sterility of medical laboratory equipment. Conducted research on cell organization and function including mechanisms of gene expression, cellular bioinformatics, cell signaling and cell death.

Research Data Collection Bioinformatics Cell Biology

Education

Degrees, certifications, and relevant coursework

Ithaca College

Bachelor's Degree, Biology

Explored a laboratory environment while pursuing a Biology degree, gaining practical experience. Managed coursework alongside work in the Cell lab, developing strong time management skills. Worked with bacteria known to infect humans, emphasizing the importance of attention to detail.