kalila elahiKE
Open to opportunities

kalila elahi

@kalilaelahi

Detail-oriented professional with extensive customer service experience.

United States

What I'm looking for

I am looking for a role that values high-quality service and supports client care.

I am a detail-oriented and compassionate professional with a strong background in customer service and data management. My experience spans various roles, including Associate Scientist at Intellia Therapeutics, where I managed critical project information and collaborated with cross-functional teams. My ability to communicate effectively and solve problems has been instrumental in ensuring operational excellence and compliance.

Previously, I served as a Senior Formulation Technician at Thermo Fisher Scientific, where I thrived in a fast-paced environment, troubleshooting issues while maintaining high standards of quality. My journey began as a Manufacturing Associate, where I honed my skills in monitoring operations and maintaining accurate records. Additionally, my role in customer service at Hart's Local Grocer allowed me to develop exceptional interpersonal skills, ensuring customer satisfaction through effective communication and adaptability.

Experience

Work history, roles, and key accomplishments

IT

Associate Scientist

Intellia Therapeutics

Oct 2023 - Mar 2024 (5 months)

Managed data entry and ensured the accuracy of critical project information. Collaborated with cross-functional teams, demonstrating strong communication and problem-solving skills while maintaining detailed documentation.

TS

Manufacturing Associate I

Thermo Fisher Scientific

Jun 2019 - Oct 2020 (1 year 4 months)

Monitored and maintained accurate records of operations, ensuring quality and compliance while effectively communicating with team members to resolve operational challenges.

HG

Prepared Foods Counter Customer Service

Hart's Local Grocer

Jan 2018 - May 2019 (1 year 4 months)

Assisted customers with inquiries and selections, showcasing excellent interpersonal skills and adaptability while managing product inventory and maintaining a clean work environment.

SB

Teaching Assistant

SUNY Brockport

Sep 2017 - May 2019 (1 year 8 months)

Supported professors and students by providing clear instructions and managing records, strengthening organizational and multitasking abilities in lab environments.

Education

Degrees, certifications, and relevant coursework

State University of New York at Brockport logoSB

State University of New York at Brockport

Master of Science, Biology

2017 - 2019

Rochester Institute of Technology logoRT

Rochester Institute of Technology

Bachelor of Science, Biology

2012 - 2016

Tech stack

Software and tools used professionally

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kalila elahi - Associate Scientist - Intellia Therapeutics | Himalayas