kalila elahi
@kalilaelahi
Detail-oriented professional with extensive customer service experience.
What I'm looking for
I am a detail-oriented and compassionate professional with a strong background in customer service and data management. My experience spans various roles, including Associate Scientist at Intellia Therapeutics, where I managed critical project information and collaborated with cross-functional teams. My ability to communicate effectively and solve problems has been instrumental in ensuring operational excellence and compliance.
Previously, I served as a Senior Formulation Technician at Thermo Fisher Scientific, where I thrived in a fast-paced environment, troubleshooting issues while maintaining high standards of quality. My journey began as a Manufacturing Associate, where I honed my skills in monitoring operations and maintaining accurate records. Additionally, my role in customer service at Hart's Local Grocer allowed me to develop exceptional interpersonal skills, ensuring customer satisfaction through effective communication and adaptability.
Experience
Work history, roles, and key accomplishments
Associate Scientist
Intellia Therapeutics
Oct 2023 - Mar 2024 (5 months)
Managed data entry and ensured the accuracy of critical project information. Collaborated with cross-functional teams, demonstrating strong communication and problem-solving skills while maintaining detailed documentation.
Senior Formulation Technician
Thermo Fisher Scientific
Nov 2020 - Jul 2021 (8 months)
Provided support in a fast-paced environment, troubleshooting issues and maintaining compliance with operational standards while documenting and updating detailed client and project information.
Manufacturing Associate I
Thermo Fisher Scientific
Jun 2019 - Oct 2020 (1 year 4 months)
Monitored and maintained accurate records of operations, ensuring quality and compliance while effectively communicating with team members to resolve operational challenges.
Prepared Foods Counter Customer Service
Hart's Local Grocer
Jan 2018 - May 2019 (1 year 4 months)
Assisted customers with inquiries and selections, showcasing excellent interpersonal skills and adaptability while managing product inventory and maintaining a clean work environment.
Teaching Assistant
SUNY Brockport
Sep 2017 - May 2019 (1 year 8 months)
Supported professors and students by providing clear instructions and managing records, strengthening organizational and multitasking abilities in lab environments.
Education
Degrees, certifications, and relevant coursework
State University of New York at Brockport
Master of Science, Biology
2017 - 2019
Rochester Institute of Technology
Bachelor of Science, Biology
2012 - 2016
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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