Kyle Burgess

Fulfilled customer orders by reviewing orders, locating, preparing, and packaging merchandise, ensuring accuracy prior to pickup. Made appropriate product substitutions and consulted with customers as needed to ensure satisfaction.

Managed transportation and lodging arrangements for events and conveyed band hospitality needs. Negotiated client contracts for venues and collaborated on marketing strategies and performance plans.

Handled daily store operations including opening/closing, inventory control, and cash management. Provided individualized customer service to equip customers with wireless products and services.

Attended monthly sales meetings and training programs to enhance skills. Built relationships within the community to promote business growth and acted as interim manager for several months.

Studied products to effectively demonstrate and sell, and wrote sales contracts for processing. Set up new accounts, established customer credit, and managed payment methods.

Completed a College Prep/Dual Seal program, preparing for higher education and developing foundational academic skills.