At Livewire Electric, I manage daily inbound calls and emails, coordinate electrician schedules across job sites, and prepare invoices, permits, and purchase orders. I also assist project managers with deadlines and job progress.
At Golden Pioneer Lending Corp., I prepared and verified loan documentation, coordinated client communication, and maintained organized filing systems.
At ProbeCX Philippines, I provided billing and technical support for telecom accounts and assisted with plan upgrades. In customer service and retention roles at Legato Health Technologies and Concentrix, I handled billing inquiries, refunds, and troubleshooting, and applied retention strategies to reduce cancellations.
