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Micha Ellah Caroy

@michaellahcaroy

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Entry-level virtual assistant focused on administrative support, accurate data entry, and reliable customer follow-ups.

Philippines

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What I'm looking for

I’m looking for an administrative support or virtual assistant role where I can handle email monitoring, accurate data entry in spreadsheets, organized scheduling, and consistent customer/vendor follow-ups—using reliable tools and clear communication to keep daily operations running smoothly.

I’m an entry-level virtual assistant who helps teams run smoothly through organized scheduling, fast and accurate email handling, and dependable follow-up coordination. I combine hands-on administrative experience with strong documentation habits—recording customer details, supplier notes, receipts, and service updates to keep operations moving without confusion. I’m especially comfortable working across spreadsheets, verifying accuracy, and ensuring information is complete before it’s submitted or printed.

For 5+ years, I supported a family roofing and tinsmith business by managing front-facing customer communication, capturing walk-in inquiries, and forwarding serious requests for negotiation. I also contacted suppliers when needed and helped keep materials coordination on track. In addition, I handled membership communications and records for university campuses—sending requirement and payment instructions, updating membership spreadsheets, checking incomplete entries, and emailing schools when information was missing to reduce processing delays.

I also strengthened my outreach and CRM workflow by calling almost 100 property leads daily for a US real estate business, updating lead notes and prospect status as outcomes changed, and tracking follow-ups using HubSpot and BatchDialer. I’m ready to support office operations with steady communication, accurate records, and a calm, detail-first approach—so customers and vendors always know what’s next.

Experience

Work history, roles, and key accomplishments

Current

Business Assistant

Current

Family Roofing and Tinsmith Business

Jan 2021 - Present (5 years 5 months)

Supported daily operations by entertaining walk-in customers, forwarding serious inquiries to the owner, and handling service follow-ups. Recorded customer details, receipts, and supplier coordination needs, helping maintain organized job and customer information.

Customer Service Data Entry Receipt Document Handling Supplier Coordination Office Administration

Cold Caller (Property Leads)

Cash for Houses Miami

Mar 2026 - May 2026 (2 months)

Called 100+ potential property sellers daily, answering return calls and gathering basic seller/property information. Updated lead notes and prospect status in HubSpot, then transitioned to BatchDialer for outbound calling and lead tracking.

Outbound Calling HubSpot Call Handling

External Secretary

Society of Electrical Engineering Students

Jan 2025 - Jan 2026 (1 year)

Handled organization paperwork including official and sponsorship letters, and coordinated approval workflows with students, instructors, and offices. Booked logistics for school trips and events, strengthening documentation and follow-up coordination.

Documentation File Organization And Approval Workflows Logistics Coordination Professional communication

Membership Committee Co-Head

IIEE Council of Student Chapters - Southern Mindanao

Jan 2025 - Jan 2026 (1 year)

Coordinated membership communications with universities across Southern Mindanao by sending requirements and payment-related instructions. Managed membership spreadsheets, verified missing details, and reduced processing delays through accurate updates before ID card printing.

Email Communication Spreadsheet Management Data Validation Record keeping Documentation

Registration System Volunteer

Electrical Engineering Seminar - Southern Mindanao

Aug 2025 - Aug 2025 (0 months)

Managed a computer-based registration system by registering attendees, assisting walk-ins, and checking payment status before confirming entry. Verified IIEE membership status and maintained accurate multi-day event records.

Registration Systems Data Entry Member Verification Record keeping

Media and Technical Member

Society of Electrical Engineering Students

Jan 2024 - Jan 2025 (1 year)

Supported publication and organization page updates, creating certificates and event visuals using Canva. Followed deadlines and branding needs to deliver consistent event-related media assets.

Canva Design Visual Materials Event Backgrounds