KPKwstas Papagewrgiou
@kwstaspapagewrgiou
Customer-focused support specialist with sales experience and content moderation expertise.
GreeceWhat I'm looking for
I am a customer-focused support specialist with experience delivering remote assistance for a digital bank, handling email, live chat, and phone interactions while collaborating with internal teams to resolve complex cases and improve service processes.
My background includes sales and courier responsibilities in the paper tissue industry, project assistance and event sales for job-festival productions, and content evaluation for a US-based platform where I reviewed multimedia for policy compliance and safety.
I bring a practical blend of client-facing communication, operations and logistics experience, and attention to compliance, and I am motivated to join teams that value customer satisfaction, clear processes, and continuous service improvement.
Experience
Work history, roles, and key accomplishments
NBProvided remote customer support for a digital bank via email, live chat, and phone, resolving account, transaction, and technical inquiries to maintain high customer satisfaction and escalate complex cases.
Courier / Salesman
Residence Paper Icarus
Jan 2020 - Jan 2024 (4 years)
Transported products from warehouse to customers across Thessaloniki and Chalkidiki, managed delivery schedules and handled loading/unloading while identifying and pursuing new sales opportunities to expand market reach.
APReviewed and assessed advertisements and multimedia for policy adherence, flagging offensive or non-compliant content and ensuring removal or adjustment to meet community standards and legal regulations.
Salesman / Project Assistant
Skywalker.gr
Jan 2017 - Jan 2019 (2 years)
Sold event packages and supported project management for job-seeking festivals, coordinating logistics, driving client engagement, and delivering workshops on job-search strategies.
Education
Degrees, certifications, and relevant coursework
OCOpen University of Cyprus
Bachelor of Arts, Economics
2018 - 2020
Completed studies at the Open University of Cyprus from 2018 to 2020.
ATAristotle University of Thessaloniki
Economic Sciences
2013 - 2020
Studied economic sciences and participated in content evaluation-related work during this period.
Availability
Location
GreeceAuthorized to work in
Job categories
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