At Upwork, I provide remote technical support to Office 365 clients in EMEA, resolving account and password issues and helping with OneDrive, Microsoft Teams, and Outlook. I also handle billing and subscription inquiries and set up DNS records for domains on O365.
At Breeze Industries Ltd, I supported colleagues and clients with hardware and software issues, maintained IT inventory, and monitored WAN and LAN connectivity. Earlier, I provided IT support at Tropical Telecommunication, Tek-Expert Nig, Tranter-IT infracture service Ltd, and Procter & Gamble Nig.

