OLUWATIMILEHIN ABOGUNRIN

Provided technical support to Microsoft clients using Microsoft Office 365, addressing various queries and issues related to Microsoft technologies such as Exchange Online, Microsoft Teams, and SharePoint Online.

Delivered technical support to Microsoft clients, resolving issues related to Microsoft Office 365 and assisting customers with technology onboarding and domain verification.

Installed and configured computer hardware and software, monitored systems and networks, and provided technical support to resolve issues both remotely and on-site.

Conducted inspections and prepared quotations for electrical works, installed electrical components, and ensured compliance with safety standards.

Managed customer transfer requests, processed foreign money transfers, and ensured high ATM availability while overseeing the Fund Transfer unit's operations.

Diagnosed network issues, trained staff on IT equipment usage, and assisted in the administration of the IT department.

Completed various Microsoft certifications including Information Protection Administrator, Security Operations Analyst, and Azure Fundamentals, enhancing technical skills in IT security and administration.

Bachelor of Technology in Electronic/Electrical Engineering, focusing on the principles of electrical systems, circuit design, and power generation.

Proficiency in Management program aimed at enhancing management skills and understanding of organizational behavior.

Grade: Upper Credit

Higher National Diploma in Computer Science with an emphasis on software development, database management, and network systems.