At Accenture Solutions Pvt. Ltd., I manage monthly HR cases across payroll, benefits, talent acquisition, workforce administration, and learning and development, maintaining 95%+ SLA adherence. I built automated Power BI and Excel dashboards that reduced manual reporting effort by 40%, and developed breach monitoring that cut ticket breaches by 62.5%.
In my analytics projects, I built dashboards for retail sales and e-commerce operations and optimized SQL queries for airline data, identifying 15% revenue leakage on underperforming routes. I’ve also supported banking clients at FIS Global Pvt. Ltd. and worked in client service and business development.
