At Genpact, I analyzed more than 1M sales records using Python and SQL Server, and the insights improved marketing efficiency by 15%.
I also developed Power BI dashboards for sales and warehouse reporting, supporting decisions associated with a 12% revenue increase. For an enterprise website redesign, I created BRDs and user stories and aligned UX/UI designs with technical requirements.
In my Consultant role at Genpact, I configured workflow automation and SQL Server monitoring for queue routing, improving SLA adherence to 95%+ from an 80% baseline. I built Power BI dashboards for operational metrics and maintained daily metric accuracy with no reporting gaps.
Earlier, I built Anaplan models and CloudWorks integrations for sales and operations planning, centralizing DataHub datasets and improving forecast accuracy by 18%. I’ve also worked on invoice discrepancy detection with Python and Excel, and prepared image datasets for video analytics using Makesense.AI, Roboflow, and YOLOv5.
