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Kuan Su

@kuansu

Client project manager at TD Bank Group preparing translation projects in memoQ and coordinating English-French delivery.

Canada
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At TD Bank Group, I coordinate incoming translation requests in Flowfit, scope deadlines and source files, and assign work to in-house translators or external vendors. I prepare projects end to end in memoQ, from kit creation and file alignment to termbase updates and closure.

At GlobalStep, I managed six concurrent game-localization projects for external studios. I coordinated clients, linguists, and internal teams, identified schedule and quality risks early, and delivered all six on time and within agreed budgets.

At Gameloft, I translated, edited, and audited English-to-Traditional-Chinese content for mobile titles, including in-game text and press releases. I also worked with development, marketing, and language teams on revisions and terminology consistency.

Earlier, I co-founded and ran FH Hostel in Taiwan, and at the Institute for Information Industry I led an annual digital-content industry study and designed training courses based on real production pipelines. I work in English and French, and also speak Mandarin, Taiwanese, and Spanish.

Experience

Work history, roles, and key accomplishments

TD Bank Group logoTG
Current

Project Coordinator, Translation Services

May 2025 - Present (1 year 5 months)

Triage and process incoming translation requests in Flowfit for internal business lines; scope each request, validate source files and deadlines, and assign to in-house translators or external vendors based on workload, cost, and turnaround. Advise internal clients on service levels, timelines, and costs; manage expectations on rush requests and negotiate realistic delivery dates.

GlobalStep logoGL

Localization Project Manager

GlobalStep

Nov 2022 - Nov 2023 (1 year)

Managed six concurrent game-localization projects for external studios, holding scope, schedule, and budget while coordinating cross-functional teams across multiple locations. Served as the single point of communication between clients, linguists, and internal teams, ensuring accurate and timely information flow.

Gameloft logoGA

Translator and Editor, English to Traditional Chinese

Jul 2012 - Nov 2022 (10 years 4 months)

Translated, edited, and audited in-game text, press releases, and internal documents from English to Traditional Chinese in memoQ and Excel across dozens of live mobile titles over nine years. Collaborated with development, marketing, and language teams on revisions, terminology consistency, and in-context review to protect quality across releases.

FH

Co-founder and Director

FH Hostel

Aug 2015 - Aug 2017 (2 years)

Launched and ran a hostel: recruited and supervised staff, set pricing and marketing strategy, organized events and tours, and prepared monthly financial reports for stakeholders. Built and maintained the company website on WordPress; analyzed customer needs to design custom tour packages.

SS

Communications Manager

Sol & Seda Eurasian Services SL

Mar 2014 - Jul 2014 (4 months)

Handled Asia-market marketing and English to Traditional Chinese translation.

CU

Project Officer

College of Management, National Sun Yat-sen University

May 2013 - Feb 2014 (9 months)

Performed statistical analysis and provided recommendations.

BM

Localization QA Tester

Babel Media

Mar 2012 - Apr 2013 (1 year 1 month)

Performed localization quality assurance testing.

Institute for Information Industry (III) logoII

Analyst and Associate Planner

Institute for Information Industry (III)

Apr 2004 - Jul 2011 (7 years 3 months)

Facilitated international collaboration between Taiwanese digital-content companies, academies, and foreign partners; acted as the bridge between IT, entertainment, and education sectors. Led an annual supply-and-demand study of Taiwan's digital-content industries and published the yearly industry report used by government and industry stakeholders.

Education

Degrees, certifications, and relevant coursework

National Taiwan Normal University logoNU

National Taiwan Normal University

Master of Industrial Technology Education, Human Resources Development

Master of Industrial Technology Education with a focus on Human Resources Development, certified as equivalent to a Master of Education by the University of Toronto.

Radford University logoRU

Radford University

Exchange Program, International Marketing

2002 - 2003

Exchange program in International Marketing at Radford University in Virginia, USA.

CD

Cégep Édouard-Montpetit

Francisation, French Language

2024 -

Full-time French program (Francisation) at Cégep Édouard-Montpetit.

National Sun Yat-sen University logoNU

National Sun Yat-sen University

Bachelor of Business Administration, Business Administration

Bachelor of Business Administration from National Sun Yat-sen University in Taiwan.

Tech stack

Software and tools used professionally

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