Open to opportunities

Suzanne Cheng

@suzannecheng

Message

Bilingual PMP® and PMI-ACP® certified Project Manager and Consultant.

Canada

Message

What I'm looking for

I am looking for opportunities that foster collaboration, innovation, and growth.

I am a bilingual (English and Mandarin) PMP® and PMI-ACP® certified Consultant and Project Manager with extensive experience in operational transformation and cross-functional leadership. My strong technical foundation in analytics enables me to deliver complex, high-stakes projects for North American clients. I specialize in diagnosing root issues, designing scalable solutions, and driving strategic execution.

Throughout my career, I have led Agile teams across global time zones, simplifying systems and unlocking millions in cost savings through process optimization. My ability to navigate dynamic environments with clarity and precision allows me to guide teams through high-impact initiatives that generate measurable results and long-term business value. I am passionate about leveraging data analysis to inform decision-making and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Professional Services Consultant / Project Manager

ScienceLogic

May 2022 - Apr 2024 (1 year 11 months)

Led high-impact, cross-functional Agile teams across APAC, North America, and EMEA to deliver complex software projects with seven-figure annual budgets, driving business alignment and measurable client outcomes. Advised clients on operational strategy and transformation by combining data analysis with industry best practices to identify root causes, streamline workflows, and accelerate product ad

Agile Methodologies Software Project Management Data Analysis Stakeholder Management Business Alignment

Data Analyst & Project Manager

Taipei Fubon Bank

Jul 2018 - Mar 2022 (3 years 8 months)

Selected into the highly competitive Management Associate Program; mentored by a former BCG consultant and rotated across strategic functions to deliver high-impact initiatives. Consulted with internal business units to identify challenges in customer acquisition, marketing efficiency, and operations; conducted stakeholder interviews, root cause analyses, and proposed data-driven solutions. Reduce

Data Analysis Project Management Machine Learning SQL Python Pyspark Business Intelligence Stakeholder Management Process Optimization

Education

Degrees, certifications, and relevant coursework

National Taiwan University of Science and Technology

Master of Business Administration, Business Administration

2016 - 2018

Completed a Master of Business Administration degree, focusing on advanced business principles and management strategies. Gained expertise in various aspects of business operations and leadership.

National Pingtung University

Bachelor of Science, Computer Science

2012 - 2016

Obtained a Bachelor of Science degree in Computer Science. Developed a strong foundation in computer science principles, including programming, data structures, and algorithms.