K's FootPrints

I am a dedicated and detail-oriented professional with extensive experience in customer service and quality control. Over the past decade, I have honed my skills as a Quality Technician II and Customer Service Associate at Weil-McLain, where I have been instrumental in ensuring product quality and compliance throughout the manufacturing process. My role involves monitoring quality control results, identifying trends, and collaborating with team members to resolve customer service concerns effectively.

My background in office operations has equipped me with strong organizational skills and proficiency in Microsoft Office tools, allowing me to log data, complete reports, and communicate efficiently with internal departments. I take pride in maintaining a high standard of professionalism and safety in fast-paced environments, providing both phone and in-person support to clients and colleagues alike. I am now seeking to leverage my skills in a Customer Service Associate I position, where I can continue to deliver exceptional service and contribute to the success of the team.