anna beltran

I am an experienced customer service associate with a proven track record of handling over 30 calls daily, addressing customer inquiries, and fostering strong business relationships. My role at Ferrellgas involved customizing service programs to meet customer needs, ensuring accurate account management, and resolving complaints effectively. I pride myself on my ability to communicate clearly and empathetically, which has helped me maintain high customer satisfaction levels.

In addition to my customer service experience, I have a solid background in manufacturing as a Technician at II-VI Incorporated. There, I honed my skills in quality inspection and materials management, ensuring that products met stringent specifications. My training across multiple functional areas allowed me to collaborate effectively with various teams, and I took on the responsibility of training new employees, sharing my knowledge to enhance team performance.