Open to opportunities

Kseniia Solomko

@kseniiasolomko

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Category manager in luxury fashion, leading CRM-driven clienteling to boost sales and experience.

Australia

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What I'm looking for

I’m seeking a position in a dynamic company where I can apply my skills in Leadership and CRM to exceed goals, strengthen customer loyalty, and improve category and store performance through smart merchandising and collaboration.

I bring a strong background in high-end fashion, with expertise in organizing seamless operations, optimizing sales, and delivering unparalleled customer experience. I apply in-depth knowledge of luxury fashion trends to support brands and uphold brand standards while staying responsive to market needs.

In my current role at CHRISTIAN DIOR COUTURE, I collaborate cross-functionally with marketing, sales, and visual merchandising to execute category strategies. I lead customer engagement insights, handle customer feedback to protect a luxury-level experience, and generate reporting on category performance, sales trends, and inventory status for informed decision-making.

Before this, at PRADA (Middle East), I served as assistant store manager / CRM coordinator and department manager, overseeing day-to-day store operations, rostering, stock control, and CRM-driven clienteling. I also invested in leadership through certified trainings (e.g., “Coaching for high performance,” “Leadership and coaching skill”) and supported team development with product knowledge and service skills.

Experience

Work history, roles, and key accomplishments

Current

Category Manager

Current

Christian Dior Couture

Aug 2022 - Present (3 years 11 months)

Collaborate cross-functionally with marketing, sales, and visual merchandising to execute category strategies and enhance the customer experience. Lead category reporting, training for sales associates, merchandising planning, assortment selection, and timely resolution of customer feedback.

Category Management Cross Functional Collaboration Customer Engagement Sales Team Leadership Training and Development Merchandising Planning

Assistant Store Manager / CRM

UAEMIU MIU (Prada Group Middle East)

May 2020 - May 2022 (2 years)

Managed day-to-day luxury boutique operations, driving sales and profit targets while ensuring brand standards across CRM data collection, visual merchandising, stock control, rostering, and customer service. Coordinated merchandising activities, supported buying/reorder processes, handled till and cash management, and led trainings and client experience development activities.

Store Management Sales Targets Data Collection Customer Experience Visual Merchandising Stock Control Rostering Operations Cash Handling team training Clienteling Loss Prevention

Department Manager (RTW)

UAEMIU MIU (Prada Group Middle East)

Apr 2018 - May 2020 (2 years 1 month)

Department Manager (Ready-to-Wear) at UAEMIU MIU (Prada Group Middle East).

Ready to Wear Merchandising Department Management

Senior Client Advisor

UAEMIU MIU (Prada Group Middle East)

May 2017 - Apr 2018 (11 months)

Senior Client Advisor at UAEMIU MIU (Prada Group Middle East).

Clienteling Luxury Customer Service Product Knowledge

Senior Sales Associate

Gucci (Luxury Goods Gulf LLC)

Dec 2016 - Apr 2017 (4 months)

Drove sales by recommending product/service improvements, building client relationships through clienteling, and sourcing new customers. Supported in-store operational activities including inventory, store transfers, shipment receiving, cash protection and loss prevention, and cost control.